The lessons were useful and great. I know it’s about sales, but I sort of think being a lawyer is also about sales because you have to sell people on following your legal advice, and also I think these lessons are about being a successful person in general.
So many smart insights. I loved the part focused on how the simple act of smiling is so important, and I also appreciated the insight about sharing “give up” vs “go up” goals – very wise. As a manager who is trying hard to speak to staff about race and racism, I thought the SAFE framework was really helpful to guide me.